An employee calls off.
The shift still runs.
From the call-off to the awarded shift, in one chain. Employees report by text or phone, no app. Frekyl checks whether coverage is at risk, works out who is eligible on credentials and seniority, and awards the shift by your rules.
Built for the way shift-based operations run
No app required
Employees can report absences and respond to callouts by SMS or IVR.
Built around your rules
Eligibility, credentials, seniority, award schemes and approvals can be configured to match the operation.
From absence to covered shift
Use absence reporting, shift filling, or connect both into one automated workflow.
How Frekyl works for your operation
Use absence reporting, shift filling, or connect both into one automated workflow.
Use Absence Reporting on its own for call-off capture and real-time visibility.
Report an absence
One text or call. No app, no login.
Capture the details
Reason code, shift and dates captured as one record.
Notify the right people
Customizable notification routing and escalation chains.
See attendance in real time
See today’s absences and emerging patterns in one place.
Seamless experience
No apps, logins, or complicated processes — just fast, frictionless absence reporting.
Fill vacant shifts using your pre-configured rules.
Open the shift
Create or trigger a vacancy in seconds.
Build the eligible pool
Filter by rules, credentials and availability.
Select the award scheme
Pre-configure first come first served, seniority, union rules and more.
Contact eligible workers
Send the callout automatically by SMS or IVR.
Auto-award the shift
Applied automatically by your award scheme, or held for manager approval.
Built around your rules
Seniority, hours worked, credentials, approvals and other requirements can shape the callout.
Connect absence reporting and shift filling into one automated workflow.
A reported absence starts the workflow
The absence is captured and notifications are sent to leadership.
Shift filling launches
A callout is opened and sent for the vacancy.
The gap is filled and recorded
Eligible workers are contacted, the shift is awarded, and the outcome is logged.
One connected workflow
From reported absence to covered shift in minutes.
What changes when the workflow stops being manual
less manager time spent chasing call-offs
faster coverage response
of call-off activity captured in one workflow
Seamless integrations with your entire tech stack
Frekyl works standalone or with the systems you already run — rosters and eligibility in, absences and awarded shifts back out.
Explore integrations
Reporting an absence is where it starts
The same connection that captures a call-off also decides whether coverage is at risk, reaches the right people, and leaves a record you can defend.
Coverage intelligence
Thresholds per role, location and department decide when an absence is genuinely a problem.
Workflow automation
Callouts open, escalate and close on rules you pre-configure — not on someone remembering.
Multi-channel communication
Every employee reachable by SMS or IVR, with no app to install.
Defensible reporting
Every offer, response and award timestamped — the record HR and operations leaders need.
A Midwest manufacturing plant moved call-offs out of voicemail and into Frekyl
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See how Frekyl fits your operation
Book a thirty-minute demo and explore how Frekyl can support absence reporting, shift filling, or both.